Privacy Policy

Prestige Sparkle Cleaning (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.


1. What Information We Collect

We may collect personal information including:

  • Full name
  • Phone number
  • Email address
  • Address or service location
  • Details about your cleaning requirements
  • Any information you provide through forms, emails, or phone calls

We do not intentionally collect sensitive information unless required and with your consent.


2. How We Collect Information

We collect information when you:

  • Contact us via phone, email, or website form
  • Request a quote or service
  • Communicate with us directly

We may also collect limited technical data (e.g. cookies) when you visit our website.


3. How We Use Your Information

We use your personal information to:

  • Provide cleaning services
  • Respond to enquiries and quote requests
  • Schedule and manage bookings
  • Communicate with you about services
  • Improve our website and services

We may occasionally send service-related updates or promotional offers. You can opt out at any time.


4. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with:

  • Our team members or contractors (to deliver services)
  • Service providers assisting our business (e.g. IT, payment processing)
  • Authorities if required by law

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no method of transmission over the internet is completely secure.


6. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request corrections if your information is inaccurate

To do so, contact us using the details below.


7. Cookies and Website Data

Our website may use cookies to improve user experience and analyse traffic.

You can disable cookies in your browser settings.


8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.


10. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us:

Prestige Sparkle Cleaning
📞 043 887 0693
📧 info@prestigesparkle.com.au
📍 Sydney, Australia

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